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General

General questions about Intuisse and our products.

What does the expiration date on my product mean?

Your product is at optimum efficacy at room temperature for 2 months. When you receive your order, we recommend you place one refill in the applicator and refrigerate the second refill. Refrigerated products can be stored in the refrigerator for one

How do I modify my order?

Due to the high volume of orders and limited quantities available, we are unable to make changes to any orders once the order is placed. If you have a question about your order, please contact us immediately at [email protected].

Can I cancel my order?

You may cancel an order for a full refund if your order has not shipped. All in-stock orders do ship out within 1-2 business days. To cancel your order, please email us at [email protected]. If your order has already shipped, we are unable

What if the product is out of stock?

If the product ordered is not available, you will be notified by email and you will have the option either to wait until the item is available or to cancel your order.

I only received part of my order

Either one of your orders is temporarily out of stock and it will be shipped separately, or something has gone wrong. Please email us with your order number so we can check for you and ensure you receive what you have ordered at customerservice@intui

What payment methods do you accept?

We accept all major debit and credit cards, as well as PayPal.

Can I combine coupon codes and discounts?

Please note that some coupon codes and discounts cannot be combined on orders. Once an order is placed, we are unable to adjust or add discounts to an existing order.

How do I contact customer service?

If you have any questions about our products or are inquiring about your order status, please email us at [email protected] and we will address your question as soon as possible.

Do you test on animals?

Our products are not tested on animals.

Do you provide product information for individual inquiries?

We appreciate the interest in our products. If you would like information on any specific product, please feel free to reach out with the details of the product you're interested in, and we would be happy to assist you further. Our team is eager to p